Privacy policy

Privacy Policy

Effective Date: June 23, 2026

At NovaGlow, we believe that true well-being begins with trust. We aren't just here to provide stress-relief products; we are here to support your journey to a calmer, more peaceful life. We view every customer as a valued member of our community, and protecting your privacy is at the heart of our commitment to you.

1. Our Promise to You

Your trust is our most valuable asset. We handle your personal information with the same care and attention we put into selecting our products. We treat your data as if it were our own, ensuring it is kept safe, private, and secure at all times.

2. Data Security & Payment Integrity

We understand that peace of mind is vital, especially when it comes to your financial information.

 Secure Payments: All payment transactions are processed exclusively through Tap Payments. NovaGlow never accesses, stores, or processes your credit card details. Your financial information is protected by the advanced encryption standards of Tap Payments, keeping your data shielded and secure.

3. Information We Collect

To ensure you receive your orders and enjoy a smooth experience, we collect basic details such as your name, shipping address, and contact information. We use this data solely to serve you—whether it's getting your product to your door or answering your questions with the care you deserve.

4. Transparency and Control

You are always in control. You have the right to access, update, or request the deletion of your personal data at any time. We believe in total transparency, and we are here to ensure you feel comfortable and secure every step of the way.

5. Sharing with Care

We do not sell or share your personal details with third parties for their own marketing purposes. Information is shared only with essential partners—such as our trusted logistics providers—to ensure your order reaches you safely.

6. Growing Together

As NovaGlow evolves, we may update our practices, but our commitment to your privacy will never change.

7. Reach Out Anytime

We are here for you. If you have any questions, concerns, or if you simply want to chat about how we keep your information safe, please feel free to reach out to us at hamzah1dwairy1@gmail.com. Your peace of mind is our priority.